Privacy Policy

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

Alex Dernie
Crosslanes
Swindon
United Kingdom
Email: support@padelpointer.com

2. Information We Collect

We collect minimal data necessary to provide and improve the App.

A. Data You Provide

• Match Data: Scores, dates, venue names, and match results you enter.
• Preferences: App settings (e.g., scoring modes).

B. Data Collected Automatically

• App Analytics: We use PostHog to understand how the App is used (e.g., which screens are viewed, button taps). This data is associated with an anonymous identifier and does not contain your name or email.
• Session Replay: To debug issues and improve user experience, we may record anonymous interactions with the App (e.g., taps, scrolls). Sensitive text inputs are masked.
• Device Information: Model, iOS version, carrier, and general location (derived from IP address, which is discarded after processing).

C. Health Data (Apple Watch Only)

If you use the Padel Pointer Watch App and grant permission, we collect workout data via Apple HealthKit:

• Active energy burned (calories)
• Heart rate
• Distance walking/running

We do NOT use health data for advertising, marketing, or use by data mining companies. This data is used solely to display your workout summary for each match.

D. Purchase Data

We use RevenueCat to manage subscriptions. RevenueCat collects an anonymous app user ID and purchase history (e.g., "Monthly Subscription started"). We do not have access to your credit card or billing details, which are handled securely by Apple.

3. How We Use Your Data

• To Provide Service: syncing match scores via iCloud, tracking your stats.
• To Improve the App: analysing usage trends to fix bugs and build better features.
• To Manage Subscriptions: verifying your active "Padel Pointer Pro" status.

4. How We Store Your Data

• On-Device & iCloud: Your match data is stored locally on your device and synced to your private iCloud account via Apple CloudKit. We do not have access to this data.
• No Private Servers: We do not operate a backend server to store your match history or personal profiles.
• Analytics Storage: Anonymous analytics data is stored on PostHog servers in the European Union (EU).

5. Sharing Your Data

We do not sell your personal data. We share data only with trusted service providers necessary to run the App:

International Transfers: Some data (subscription status) is processed by RevenueCat in the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with UK and EU data protection laws.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Deletion: Delete your matches directly within the App. You can also request deletion of your anonymous analytics profile by contacting us.
• Withdraw Consent: You can revoke HealthKit permissions in your iPhone Settings > Health > Data Access & Devices > Padel Pointer.
• Portability: You can export your match history via the "Export Data" feature in the App settings.

To exercise these rights, email us at support@padelpointer.com.

7. Data Retention

• Match Data: Retained on your device/iCloud until you delete it. Deleted matches are kept in a "Recently Deleted" folder for 30 days before permanent removal.
• Analytics Data: Retained indefinitely to allow us to analyze long-term app trends.

8. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@padelpointer.com.